At pg22, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the pg22 platform. We are committed to keeping your data safe and being transparent about how it is handled.
This Privacy Policy applies to all users of the pg22 platform, including registered account holders and visitors. By using pg22.org, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the platform.
pg22 (accessible at pg22.org) is an online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We operate as the data controller responsible for the personal information collected through the pg22 platform.
We take our obligations under applicable Philippine data protection law — including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations — seriously. This Privacy Policy is designed to be transparent, clear, and compliant with those obligations.
If you have any questions about this Privacy Policy or how pg22 handles your personal data, please contact us using the details provided in Section 13 of this document.
pg22 collects personal information from you in the following ways:
2.1 Information You Provide Directly
When you register for a pg22 Account, make a deposit or withdrawal, contact our support team, or participate in promotions, you may provide us with:
2.2 Information Collected Automatically
When you access and use the pg22 platform, we automatically collect certain technical and behavioral data, including:
2.3 Information from Third Parties
pg22 may receive information about you from third-party sources, including:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, government ID | You / KYC providers |
| Contact Data | Email, phone, address | You |
| Financial Data | GCash, BPI, BDO account details | You / Payment processors |
| Technical Data | IP address, device info, browser | Automatically collected |
| Usage Data | Game history, session logs, wagers | Automatically collected |
| Communications Data | Support chat logs, email correspondence | You |
pg22 uses the personal information we collect for the following purposes:
pg22 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
pg22 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze site traffic, and support our security and fraud prevention measures. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pg22 platform.
pg22 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:
All third parties with whom pg22 shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
pg22 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, pg22 applies the following retention periods:
When personal data is no longer required, pg22 will securely delete or anonymize it in accordance with our data retention and disposal procedures.
pg22 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While pg22 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pg22 will notify you and the relevant authorities in accordance with applicable law.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by pg22:
Request a copy of the personal data pg22 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legitimate reason for continued processing.
Object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
Request that pg22 restrict the processing of your personal data in certain circumstances.
Receive your personal data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact our support team via live chat or email at [email protected]. pg22 will respond to all data subject requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request. Please note that certain rights may be limited where pg22 is required to retain your data to comply with legal obligations.
The pg22 platform is strictly intended for adults aged 21 years and older. pg22 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register for a pg22 Account or use any part of the platform.
If pg22 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on the pg22 platform, please contact our support team immediately so we can investigate and take appropriate action.
The pg22 platform may integrate with or link to third-party services, including payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank, as well as game software providers and analytics platforms. These third-party services operate under their own privacy policies, which pg22 does not control.
pg22 is not responsible for the privacy practices of any third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the pg22 platform. pg22 selects third-party partners carefully and requires them to maintain appropriate data protection standards consistent with applicable Philippine law.
pg22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users by posting a prominent notice on the pg22 platform or by sending a notification to the email address associated with your Account.
The date of the most recent revision is always displayed at the top of this document. Your continued use of the pg22 platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how pg22 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way pg22 handles your personal data, please reach out to our Data Protection team:
pg22 is committed to addressing all privacy-related inquiries promptly and professionally. Our support team is available around the clock to assist Filipino players across Manila, Cebu, Davao, and the rest of the Philippines with any data privacy concerns.
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Here's a plain-language summary of the key privacy commitments pg22 makes to every Filipino player on our platform.
All data transmitted between your device and pg22 is protected by SSL/TLS encryption. Your passwords are stored using strong cryptographic hashing — they are never stored in plain text and are never visible to pg22 staff.
pg22 collects identity documents solely to verify your age (21+) and comply with Philippine KYC regulations. Your ID documents are handled securely, shared only with authorized verification partners, and retained only as long as required by law.
pg22 never sells, rents, or trades your personal information to third parties for their own marketing purposes. Your data is used only to provide and improve the pg22 service, process your transactions, and keep your account secure.
pg22 operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Filipino players can trust that their data is handled in accordance with the highest legal standards in the Philippines.
You have the right to access, correct, delete, and port your personal data at any time. You can also withdraw your consent to marketing communications whenever you choose. Contact our 24/7 support team to exercise any of your data rights.
In the unlikely event of a data breach that poses a risk to your rights, pg22 will notify you and the National Privacy Commission (NPC) promptly and in accordance with our obligations under Philippine data protection law.
Your privacy and security are our top priorities. With industry-standard encryption, strict data protection practices, and full compliance with Philippine law, pg22 is the online casino Filipino players can trust.
Must be 21 years or older to play. Please gamble responsibly.