At pg22, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to play responsibly — because your wellbeing always comes first.
pg22 is more than just an online casino — we are a platform that genuinely cares about the people who play on it. For Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the Philippines, pg22 is committed to making sure that every gaming session stays enjoyable, controlled, and responsible.
Online gaming and sports betting can be a great source of entertainment — whether you're watching the PBA, following the NBA, or enjoying a few rounds of slots or bingo. But we also know that for some players, gaming can become a problem. That's why pg22 has built a comprehensive responsible gaming framework that gives every player the power to stay in control.
This page outlines the responsible gaming tools available to all pg22 players, the warning signs of problem gambling, and the support resources available to Filipinos who need help. We encourage every player to read this page carefully and to use the tools available to them.
Under Philippine law and pg22's Terms & Conditions, you must be at least 21 years of age to register for a pg22 Account and participate in any real-money gaming activity on the platform.
pg22 enforces this requirement strictly. All new players are required to complete age verification as part of the Know Your Customer (KYC) process before they can make deposits or access real-money games. Any account found to belong to a person under 21 will be immediately closed and all funds forfeited.
If you are a parent or guardian, please ensure that minors in your household cannot access your pg22 Account. Keep your login credentials private and consider using parental control software on shared devices.
pg22 provides a full suite of responsible gaming tools that you can activate at any time through your Account settings or by contacting our 24/7 support team. These tools are free, easy to use, and take effect immediately.
Set a daily, weekly, or monthly deposit limit on your pg22 Account. Once your limit is reached, no further deposits will be accepted until the limit period resets. You can lower your limit at any time — increases take effect after a 24-hour cooling-off period.
Set a maximum amount you are willing to lose over a defined period. When your loss limit is reached, pg22 will automatically prevent further wagering until the limit period resets. This tool helps you stay within your personal budget at all times.
Set a maximum session duration for your gaming activity. When your session time limit is reached, pg22 will display a reminder and, if you choose, automatically log you out. Regular breaks are an important part of responsible gaming.
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place bets on pg22. This is a great option if you feel you need a temporary pause.
If you feel that your gaming has become a problem, you can request a self-exclusion from pg22 for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account will be suspended and you will not be able to register a new account on pg22.
Enable reality check notifications to receive periodic reminders of how long you have been playing and how much you have wagered during your current session. These pop-up reminders help you stay aware of your gaming activity in real time.
Activating responsible gaming tools on pg22 is quick and straightforward. Here's how:
Visit pg22.org and log in using your registered username and password. Make sure you are on a secure, private device.
Navigate to your Account Settings or Responsible Gaming section from the main menu or your profile dashboard.
Choose from deposit limits, loss limits, session time limits, cooling-off periods, self-exclusion, or reality check notifications.
Enter your desired limit amount or time period and confirm your selection. Most tools take effect immediately. Limit reductions are always instant; increases require a 24-hour review period.
If you need help activating any responsible gaming tool, or if you wish to request self-exclusion, contact our 24/7 live chat support team. We are always here to help Filipino players stay in control.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Do you find yourself spending more money on gaming than you originally planned or can afford?
Do you chase losses — continuing to play in an attempt to win back money you have already lost?
Has gaming started to affect your relationships with family or friends, or your performance at work or school?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you borrowed money, sold belongings, or used funds meant for essential expenses (rent, food, bills) to fund your gaming?
Have you tried to cut back or stop gaming but found it difficult or impossible to do so?
Do you hide your gaming activity from family members or lie about how much time or money you spend on gaming?
If you answered "yes" to two or more of these questions, please consider activating self-exclusion or reaching out to our support team. You are not alone — help is available, and taking the first step is a sign of strength, not weakness.
pg22 encourages any player who is struggling with problem gambling to seek professional help. The following organizations provide free, confidential support to Filipinos dealing with gambling-related issues:
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for Filipino players. Contact PAGCOR's responsible gaming office for guidance, self-exclusion registration, and referrals to counseling services.
The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions such as problem gambling. Filipino players can contact the NCMH Crisis Hotline for immediate support.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are available across Metro Manila and other major Philippine cities.
Our 24/7 live chat support team is always available to help you activate responsible gaming tools, request self-exclusion, or simply talk through your concerns. You can also reach us at [email protected]. We are here for you.
pg22 is built on the belief that a safe player is a happy player. Here's how our responsible gaming commitment benefits every Filipino on our platform.
When you play within your means and set clear limits, gaming remains what it should be — a fun, exciting form of entertainment. pg22's tools help you keep it that way, whether you're playing slots, bingo, or betting on the PBA.
Deposit and loss limits ensure you never spend more than you can afford. Set your personal budget in PHP and pg22 will enforce it automatically — no willpower required. Your financial wellbeing is our priority.
pg22's strict 21+ age verification and account security features help ensure that minors cannot access real-money gaming. Keep your login details private and use our parental control guidance to protect younger family members.
pg22 operates with a commitment to player safety and regulatory compliance. Our responsible gaming framework is designed to meet the standards expected of a trusted online casino serving Filipino players nationwide.
Our dedicated support team is available around the clock via live chat and email. Whether you need help setting limits, requesting self-exclusion, or just want to talk, we are always here for every pg22 player in the Philippines.
If you or someone you know needs help with problem gambling, pg22 will connect you with professional resources including PAGCOR's responsible gaming program, the NCMH, and Gamblers Anonymous Philippines. Recovery is always possible.
pg22 is the online casino that puts Filipino players first. Enjoy world-class slots, live casino, bingo, Texas Hold'em, and sports betting — all within a safe, responsible gaming environment designed with your wellbeing in mind.
Must be 21 years or older to play. Please gamble responsibly. If gaming is no longer fun, seek help.